Amsterdam Airport Informational Guide to Amsterdam Airport Schiphol (AMS) - Non Official

Amsterdam Airport Facilities


Find information about the restaurants, fast food options and food stores located in Amsterdam Airport terminals. 

See Restaurants and Food at AMS


Check all retails outlets available at Amsterdam Schiphol Airport. 

See Shops and Stores at AMS


For free Wi-Fi in Amsterdam Airport, passengers need to connect to ’Airport_Free_Wifi’ network. There is access for 4 hours.

After that, it is needed to log-in again. 


A fresh air spot in Schiphol Airport, perfect for reading or taking a nap. There are exercise bikes too. 

It is located before baggage claim.


There is a piano, books and iPads to relax and pass a great time while waiting for your flight.

Located after security and is open 24 hours. 


NEMO Science Museum has a little set up at Amsterdam Airport when all the family can play a role with the interactive set ups. 

Meditation centre

A place where to meditate, pray or just relax.

For more information, you can contact at +31 20 601 4751 or send an email at

Amsterdam’s Rijksmuseum

A small sample is located in Holland Boulevard.

Passengers can enjoy a selection of famous Dutch paintings at Amsterdam Airport.

The collection rotates, so its perfect to visit every time you visit Schiphol Airport. 

First Aid Center 

There is a First Aid Post for everybody that has urgent issues open 24/7.

It is located airside. 


For passengers that have lost items at Amsterdam Airport, there are several lost and Found desk located through the Airport.

At Kelderplein, at Lounge 1 and at Holland Boulevard.

For more information, you can contact at +31 20 333 0333.


Here there are consultations for personal medical advice for travellers as well as vaccinations, travel items and non urgent assistance. 

Meet and Assist 

Meet and Assist service is available at Amsterdam Airport and consists of somebody meeting your guests at the airport, help with baggage, guide your guests, among others. 

There are different packages:

- Meet and Assist Family (160 €)

- Meet and Assist Executive (195 €)


Passengers that want to take a shower can use some hotels installations at a fair price.

There are shower cabins located in YOTELAIR, inside the airport, for 17.50 €. 

Mercure Hotel has also showers available from 19.50€. 

MEeting rooms 

There are meeting rooms available in Amsterdam Airport that can be rented for reunions or business. 

luggage storage

Passengers have at their disposal luggage storage lockers at Schipol. 

smoking area

Smoking is not allowed at Amsterdam Airport. 


- Duty Free
- Massage Service
- VIP Services
- Baby Care Rooms
- Tax Refund
- ATMs
- Currency Exchange
- Xpress Spa 
- Massages Service
- Pharmacy
- I Amsterdam visitor centre
- Smoking areas
- Baggage Carts
- Baggage Storage
- Hairdresser 
- Internet Centre
- Seal Baggage
- Workstations
- Travel clinic 

airport HOTELS 

Mercure Hotel 

It is a 24/7 three-star hotel located after security in Departures 3.

Rooms can be booked for hours or overnight stays.


A 24/7 hotel for overnight stays and stopovers.


Aspire Lounge (26) (Schengen): Services: TV, Wi-Fi, newspapers and magazines, Internet Terminals, among others. 

Purchase your pass from 25 € per traveller. 

Aspire Lounge (41) (Non-Schengen): Services: TV, Internet Terminals, Wi-Fi, newspapers and magazines, among others. 

Purchase your pass from 25 € per traveller. 

Privium Airside Lounge: Open from 06:00 am to 09:00 pm. Services: Premium food, Wi-Fi, snacks, spirits and liquor, among other. 

Star Alliance Lounge Amsterdam: Open from 05:30 am to 09:30 pm. Services: Premium food, snacks, drinks, WI-Fi, TV, printers and copiers, among others. 

Privium ClubLounge: Open from 05:30 am to 09:00 pm. Services: Premium food, Wi-Fi, snacks, drinks, Internet Terminals, among others. 

British Airways Galleries Club Lounge (40): Open from 05:30 am to 08:30 pm. Services: Snacks, drinks, Wi-Fi, newspapers and magazines, spirits and liquors. 

KLM Crown Lounge (25): Concourse D. Open from 04:45 am until last departure of the day. Services: Premium food, Wi-Fi, drinks, showers, snacks, TV, Telephones, among others. 

KLM Crown Lounge (52): Concourse F. Open from 04:45 am to last departure of the day. Services: Premium food, Wi-Fi, drinks, showers, snacks, TV, Telephones, among others.  

VIP Centre: VIP terminal Open from 06:00 am to 11:00 pm. Services: Showers, snacks, Wi-Fi, drinks, among others. 

Privium Club Lounge West: Services: premium foods, drinks, Wi-Fi, snacks, flight monitors, among others. 

Privium Express Lounge: Services: premium food, snacks, drinks, Wi-Fi, flight monitors, Internet Terminals, TV, among others.

Purchase your pass to Amsterdam Airport Lounges